I was worried that there would be some issues with Windows 8 from the beginning. Windows users are usually fairly conservative, and I wasn't confident that they'd embrace the new interface. At the same time, I thought Microsoft was focusing far too much on how Windows 8 looked than they were how it worked, especially on non-touch devices.
It didn't seem like an easy transition for established users. But I didn't expect it to just be bad. Some of the issues referenced in this video are just mind-boggling.
This may be Ballmer's last stand, especially if Paul Thurrott's explanation for flagging sales proves true.